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Thursday, November 12 • 3:00pm - 3:50pm
A New Era of Resilience: Regulatory and Compliance Perspectives on Operational Resilience

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This panel of risk, compliance, resiliency, and regulatory leaders will discuss principles driving transformation by financial institutions to achieve operational resilience in today’s environment. In December 2019, the Bank of England published Operational Resiliency consultation paper CP 29/19, which provided a fresh approach view continuance and sustainability of critical business services from a customer impact point of view. Globally, significant transformation has been driven by management and regulatory expectations to evolved the focus to critical end-to-end processes that drive value to customers. Topics of focus include lessons learned and current points of view during and post Covid-19 pandemic. The scope of discussion will cover the extended enterprise, risk and compliance frameworks, and the connection/evolution across Business Continuity and Cyber Resiliency onto Operational Resiliency.

avatar for Carlo di Florio

Carlo di Florio

Partner & Global Chief Services Officer, ACA Compliance Group
Carlo di Florio is the Global Chief Services Officer of ACA Compliance Group. At ACA, Carlo is responsible for defining and executing the vision for ACA’s governance, risk, and compliance (“GRC”) service offerings. His responsibilities include oversight, management, and strategic... Read More →
avatar for Theresa Grafenstine

Theresa Grafenstine

Global Audit Leader for Cyber, Resiliency & Third Parties, Citi
Terry Grafenstine has over 27 years of experience in the internal auditing and information technology profession. Terry joined Citi as a Chief Auditor in April 2019 and has global responsibility for providing assurance on Cybersecurity, Resilience, and Third-Party Risk Management... Read More →
avatar for Amy Shanle

Amy Shanle

Managing Director, Global Head of Enterprise Change & Resiliency Office, BNY Mellon
Amy is the Global Head of the Enterprise Change & Resiliency Office (ECRO) for BNY Mellon, a first-line enterprise-wide office, which leads the Firm’s change management and resiliency functions. Under the Enterprise Resiliency function, she is responsible for the Firm’s resiliency... Read More →

Thursday November 12, 2020 3:00pm - 3:50pm EST
  Internal Audit
  • NASBA CPE Hour/CRC Credit 1