Looking at stress as a foundation, Trisha Zulick, will help leaders understand how to lead with empathy to drive employee engagement in this COVID environment while effectively running the business.
COVID took structure away, making people insecure. As a leader, it is important to understand how employees cope with uncertainty in order to lead with empathy. If people don’t think their leaders care, they will not bring their best selves to work. Trisha would connect this concept to the bottom line—how do you keep market share and employees because you understand people.
By attending this session you will:
- Gain an understanding of how stress related to uncertainty may impact productivity
- Review strategies for engaging remote and in person workers
- Identify how this theory may apply to/ impact your customers
